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authorSarah Sharp <sarah.a.sharp@linux.intel.com>2013-04-13 18:40:55 -0700
committerSarah Sharp <sarah.a.sharp@linux.intel.com>2013-04-15 10:10:21 -0700
commit2c97a63f6fec91db91241981808d099ec60a4688 (patch)
tree550d1a20fcbb43644b32503776940bcf73949b24 /REPORTING-BUGS
parent7883a250fed9562e6eae8a093e5e2d173ef16662 (diff)
downloadkernel-2c97a63f6fec91db91241981808d099ec60a4688.tar.gz
Docs: Add info on supported kernels to REPORTING-BUGS.
One of the most common frustrations maintainers have with bug reporters is the email that starts with "I have a two year old kernel from an embedded vendor with some random drivers and fixes thrown in, and it's crashing". Be specific about what kernel versions the upstream maintainers will fix bugs in, and direct bug reporters to their Linux distribution or embedded vendor if the bug is in an unsupported kernel. Suggest that bug reporters should reproduce their bugs on the latest -rc kernel. Signed-off-by: Sarah Sharp <sarah.a.sharp@linux.intel.com>
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diff --git a/REPORTING-BUGS b/REPORTING-BUGS
index f86e500bc595..c1f6e43f06f3 100644
--- a/REPORTING-BUGS
+++ b/REPORTING-BUGS
@@ -1,3 +1,25 @@
+Background
+==========
+
+The upstream Linux kernel maintainers only fix bugs for specific kernel
+versions. Those versions include the current "release candidate" (or -rc)
+kernel, any "stable" kernel versions, and any "long term" kernels.
+
+Please see https://www.kernel.org/ for a list of supported kernels. Any
+kernel marked with [EOL] is "end of life" and will not have any fixes
+backported to it.
+
+If you've found a bug on a kernel version isn't listed on kernel.org,
+contact your Linux distribution or embedded vendor for support.
+Alternatively, you can attempt to run one of the supported stable or -rc
+kernels, and see if you can reproduce the bug on that. It's preferable
+to reproduce the bug on the latest -rc kernel.
+
+
+How to report Linux kernel bugs
+===============================
+
+
Identify the problematic subsystem
----------------------------------